Infusionsoft® provides technical support, including an excellent help knowledge base, and online chat bundled into the monthly fee.

EXELA provides further support which many businesses find invaluable.  For example:

Scenario 1

You have a reasonable understanding of Infusionsoft® and your system is set up, but you want someone to take care of tweaks and updates to your campaigns.  For a small monthly fee, we will maintain your Infusionsoft® system and advise you how to develop it further.

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Scenario 2

You want to work on an on-going basis with an experienced  Infusionsoft® Certified Consultant, with sound business knowledge and experience, to proactively develop further MAP’s to grow your business.  This is achieved with a quarterly planning call, followed either by personalised implementation training/coaching or a ‘done-for-you’ set-up.

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Scenario 3

You want to focus on your business operations and marketing, but prefer to outsource the management of Infusionsoft® entirely to an expert who can set-up or implement new initiatives for you, as well as pro-actively recommend future marketing initiatives.

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Scenario 4

Outsource your marketing to an experienced marketing and sales director.  Full service planning and implementation using Infusionsoft® as the core systems tool.

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Ad hoc Advice & Support

If you are not sure which category you fit into, or just want some immediate short term advice or even a quick fix in Infusionsoft®, then we can help you on that basis too!

Whatever your situation, we can provide a tailored solution!

Here is how it works:

You can arrange a web-meeting call in 1 hour blocks.  During the session we can access your Infusionsoft® system and share the screen with you.  You can ask questions, have us look at your set-up and/or watch as we set-up your system and talk you through each step.  These sessions are recorded, and made available to you to review or refer back to later.

This solution is ideal if:

  • You would like an “audit” of what you have set up.
  • You would like to know how to make your set-up more effective, using advanced knowledge.
  • You are struggling with something and just need a little help that the support desk cannot provide (support desk will not set-up your system for you).
  • You have an idea that you want to talk through and then implement.
  • You just want someone to get this set-up done for you!
  • or anything else you can think of…

Bonus Offer:  Buy 4 or more and Get a 20% fee reduction!  Only applies on orders of up to 10 hours.

Following this initial experience of working together, if you wish to arrange further support, we would be delighted to discuss how best we can help you.