Lifestyle Dental is the first practice in the UK to implement TCO automation.

“We like to pay a lot of attention to all our patients, but those planning larger treatments need careful attention,” says Dr Nadim Majid.

Lifestyle Dental has been working with David Holland from EXELA to improve the practice’s use of world beating software Infusionsoft. Using the automation features of the software, the Treatment Coordinators at Lifestyle Dental are able to communicate effectively with those patients who are considering larger treatment plans.  The result is that more patients get what they want – an improved smile – and the practice gets more business.

Providing a clinical treatment involves detailed communication covering patient desires, medical history, smile design and financial agreements. Treatment coordinators therefore need to undertake a complex series of tasks and communications.  To make sure no errors are made and communication is done effectively, automation is key.  Infusionsoft® supports this process.

David Holland has many years of experience working with dental practices and has developed a simple set-up solution, as well as bespoke content and training to make sure that practices don’t lose out on any of the larger cases.

For more information, contact David Holland on office@exela.co.uk or call 0844 357 0085.