EXELA Limited is committed to protecting your privacy while on EXELA.co.uk and our branded websites. Please read our policy to understand how your personal information will be used while on our sites and how we work to make your online experience with us secure.

Information Collection and Use

EXELA Limited collects information in several ways and at different points on EXELA.co.uk and its branded websites. We act as an agent to collect data for some of our partners. When filling out subscription forms, visitors are required to fill out personal data (name, title, company, address, telephone, fax, email and various industry questions specific to their demographic interests). The data collected is then securely passed to our partner or their agents for fulfilment.

EXELA.co.uk and its branded sites collect opt-in email addresses which may be used for periodic email messages announcing additions to the EXELA.com site and/or promoting 3rd party entities and services. Users have a choice to opt in for none, one, or both types of periodic email messages. Users who opt in to receive EXELA.com announcements will never have their email addresses sold, shared, or rented. Businesses may purchase the right to mail those users who have opted to receive 3rd party promotional messages, however, these mailings will be executed by EXELA.com and the users’ email addresses will never be released to the 3rd party. In all cases, email list subscribers are given the opportunity to opt-out on each mailing.

Where personal data is collected on our sites, EXELA Limited attempts to provide a link to this policy.

Cookies

From time to time, a cookie may be sent from an EXELA Limited website to a user’s hard drive. Cookies remember information about the user to be recalled at a later time. Cookies are commonly used to customize pages for you, based on your browser type or other preferences or information that you may have provided via the website.

If a user chooses not to accept cookies, they may still use our sites, however cookies enable us to track and target the interests or preferences of our users to enhance their experience while on our site/s.

Some of our business partners may also use cookies on our site (i.e. advertisers), however we have no access to or control over these cookies.

Log Files

IP addresses are used to analyse trends, administer the website, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

EXELA Limited may compile and aggregate general demographic data to share with partners or advertisers; however none of this information is linked to any individual or identifiable person.

Links

There may be several publication qualification forms that are linked directly to our partner sites. Although we strongly encourage our partners to employ similar security measures, we cannot be responsible for the privacy practices of other websites. This privacy statement applies solely to information collected by EXELA Limited’s EXELA.co.uk website.

Newsletter

EXELA Limited’s EXELA.co.uk & SalesExpert.biz websites offer a periodic newsletter to which visitors may opt to subscribe. To register for this newsletter, we ask for contact information such as name and email address. This information will not be sold, shared or rented.

Choice / Opt-Out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an opt-out mechanism so users who subscribe through us, but don’t want to receive any further communication from us, can choose to keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by clicking on the unsubscribe link contained in all email communications. The link can be found at the top or bottom of each email.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with those services that require an outside party.

Security

EXELA Limited takes every precaution to protect user information. When users submit sensitive information via EXELA.co.uk or its branded websites, the information is protected, both online and offline.

When our registration/order form asks users to enter sensitive information (i.e. credit card number or social security number) that information is encrypted and protected with SSL encryption software. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer should display as locked.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All user information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (e.g. billing clerks or customer service representatives) are granted access to personally identifiable information, and then only through password protected screen savers. Furthermore, all employees are kept up-to-date of our security and privacy practices. When new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure our customers’ information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment, behind a locked cage.

While EXELA Limited works very hard to maintain secure sites, no data transmission on the Internet can be guaranteed.

Notification of Policy Changes

EXELA Limited is committed to safeguarding your privacy online. As this policy may change from time to time, we encourage you to check back periodically.

We will use information in accordance with the privacy policy under which the information was collected. However, if at any point we decide to use personally identifiable information in a manner different from that stated at the time of collection, we will notify users by way of an email. Users will have a choice as to whether or not we may use their information in this different manner.

Additional Questions

If you have any questions about the security at our website, please send an email to privacy@exela co.uk, or call us at 0844 995 2200