Assistance

We love teaching people how to use technology.  We love helping people get value from technology.  We don't mind doing it for you!

We are here to help.

How does it work?

Simply email assist@exela.co.uk and we will get back to you with an answer to your question.

We might be able to answer straight away.  Or we might be able to point you in the right direction.

...or it might be better if we hopped on a screen share session with you you so we can work together.

We will reply with a link for you to book a slot in a coaches diary at a time that suits you.

What does it cost?

Hey if you have a question and we can help you by email there is no charge.  We like helping.

If we need to dig a bit deeper with you and spend some time on the screen share we charge £87 per hour session (plus VAT).  

The outcome of the session with be either; it is fixed - hurray, or you know exactly what to do next.

If you want your coach to do stuff, like build campaigns or set up Infusionsoft up, we have assistance packages available.​

Assistance Package

Packages are designed to reduce costs for you and make it easier for you to work with a coach to develop your Infusionsoft programs.  A commitment to hours (pre-buy) reduces the costs and also enable your coach to be more pro-active at working for you to get stuff done.

You can upgrade and downgrade you package at any time to suit to circumstances for the next phase of your business.​

Bronze

Ad hoc

0 Hours/month

  • Action Plans
  • Design Campaigns
  • Create Workflows
  • Connect to Tools
  • Trouble Shooting
  • Custom Development
  • Integrations

£87/hour

SILVER

Maintainance

5 Hours/Month

  • Action Plans
  • Design Campaigns
  • Create Workflows
  • Connect to Tools
  • Trouble Shooting
  • Custom Development
  • Integrations

£400/pcm

Gold

Developing

10 Hours/month

  • Action Plans
  • Design Campaigns
  • Create Workflows
  • Connect to Tools
  • Trouble Shooting
  • Custom Development
  • Integrations

£750/pcm

Platinum

Big Projects

20 Hours/month

  • Action Plans
  • Design Campaigns
  • Create Workflows
  • Connect to Tools
  • Trouble Shooting
  • Custom Development
  • Integrations

£1400/pcm

Why buy a Package?

The packages make it easier for you and your coach to work together at the right level and the lowest cost.  If you just need ad hoc, quick help, bronze is perfect.

If you have a project in mind, that could take a little time and you want some sustained input from a coach then Silver, Gold or Platinum would be more ​appropriate.

You can upgrade or downgrade at any time as your projects ebb and flow.​