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Win Back Your Lost Customers In 6 Simple Ways
Every business loses customers to disinterest or competition. While there are loads of other opportunities to get fresh customers to your door, retention is still more strategic than acquisition.
Do you know that bringing in new customers costs 7 times more than nurturing the existing ones? 44% of companies have greater focus on customer acquisition while only 18% pays enough time on their retention strategies.
Now is the right time to begin wooing those lost customers back to your door. In this course, you will learn to:
Analyse which customers to nurture and who to let go of
Win back potential customers
Retain their loyalty to your brand
Find out who you lost
Pick customers to revive
Analyse why they slipped away
Formulate your resolutions strategy
Wow and win them back
Automate your processes