Win Back Lost Customers In 6 Simple Ways - EXELA

Win Back Lost Customers In 6 Simple Ways

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Win Back Your Lost Customers In 6 Simple Ways

Every business loses customers to disinterest or competition. While there are loads of other opportunities to get fresh customers to your door, retention is still more strategic than acquisition.

Do you know that bringing in new customers costs 7 times more than nurturing the existing ones? 44% of companies have greater focus on customer acquisition while only 18% pays enough time on their retention strategies.

Now is the right time to begin wooing those lost customers back to your door. In this course, you will learn to:

Analyse which customers to nurture and who to let go of

Win back potential customers

Retain their loyalty to your brand

STEPS

Find out who you lost

Pick customers to revive

Analyse why they slipped away

Formulate your resolutions strategy

Wow and win them back

Automate your processes