By David Holland

May 16, 2022


0 comments

How to Create a Powerful First Impression for Your New Customers: EXELA's New Customer WOW! Onboarding

Creating a great first impression for your new customers is essential to building a successful business. It can be the deciding factor between whether someone stays with you or leaves.

At EXELA, we understand the importance of onboarding and have developed our New Customer WOW! Onboarding process to help you create an amazing experience for your new customers.

We'll map out a personalized process that will delight them and make them eager to continue doing business with you. Plus, our automation tools will take the hassle out of onboarding, making it easy for you to deliver an amazing experience every time. Contact us today to learn more about our New Customer WOW! Onboarding process!

1. What is the first impression you make on new customers and how important is it for your business.

The first impression you make on new customers is extremely important for your business. You need to make sure that you give them a great first impression so that they will want to do business with you again. There are a few things you can do to make sure you give them a great first impression.

First, make sure you provide excellent customer service. Give them the best possible service so that they will be impressed with your company.

Second, take care of all the logistics and operational setup on your back-end. This will save you time and money in the long run.

Finally, make sure you follow up with your customers after their purchase. Thank them for their business and ask them if they were satisfied with their purchase. If you follow these tips, you will be sure to give your customers a great first impression.

2. How EXELA's new customer service can help you create a powerful first impression.

A strong first impression is essential to any business's success. After all, you only have one chance to make a good impression! Fortunately, EXELA's new customer service can help you create a powerful first impression with your customers. We do this by mapping out the new customer experience.

What communications do you need to send your customers in order to introduce them to your service? Are there any logistical operations that need to be taken care of? By taking care of these essential details, we can help you ensure that your customers have a positive experience from the very beginning.

As a result, you'll be able to build strong relationships with your customers that will last for years to come. Contact us today to learn more about how we can help you create a winning first impression!

3. The different ways EXELA can help you connect with new customers and keep them coming back for more.

Once we have designed the WOW! customer onboarding experience we build out the automation to support this.

Let me offer you an illustration. If you're a coach, for example, you could want your new clients to have read a particular book(s). That's fantastic; I'll have copies of the book(s) sent to them with instructions on when to start reading it. You may set up email reminders to ensure that people follow the rules

Do you want new customers to read an article? Print it out and send it to them! They'll be sure to appreciate the gesture, and you'll be top of mind when they're ready to do business.

If your new customer is trial your service sorting out the logistics to give them login information and sending reminders for them is helpful in driving consumption.

EXELA can help you turn your onboarding process into a WOW! experience for your consumers while also eliminating the need for human staff.

Don't know where to start?

Schedule an informal Zoom chat with a marketing expert who will gladly provide you with advice and suggestions.

About the author

Nice bloke with practical ideas. Former Procter & Gamble, Kraft and IBM sales and marketing executive. Became a business owner 20 years ago. Started multiple businesses including EXELA which is the most successful Keap® & Infusionsoft™ reseller in the EMEA region.

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